Our Promise at here2help

Care

We will provide a safe and non-judgmental environment in which you can talk openly about your situation, your feelings and your options with a trained and experienced counsellor.

Clarity

We will provide the clarity you need so that you can make a fully informed decision in your own time. If there is something we are not qualified to help you with, we will do all we can to get you the information you need from other sources.

Confidentiality

Our counsellors will treat what you tell them with the utmost confidence. They are qualified, experienced and most of all, caring. Trust is the cornerstone of what we do. However, in the very rare circumstances where there is a concern for someone’s safety, the counsellor may be obliged by law to break confidentiality. The counsellor will always endeavour to inform the client in advance in such rare instances.